Privacy Policy

We keep it simple.
And we keep your data safe.

Last updated: March 2025 · QuestMe · NSW, Australia

🛡️ The most important thing first

QuestMe is used by children. We have designed our service so that:

1. Who we are

QuestMe™ is an NSW maths practice tool created for primary school children (Years 4–6), based in New South Wales, Australia.

Contact: [email protected]

QuestMe is currently in early access (beta). This Privacy Policy applies to the website at questme.com.au and the QuestMe app accessible via that domain.

2. What information we collect

From parents / guardians (via the early access form)

From children using QuestMe

Nothing. Children do not create accounts. No data from a child's QuestMe session is sent to our servers. Quiz results, streaks, and wrong-answer history are stored locally on the device only (browser localStorage). We cannot see it, access it, or retrieve it.

Automatically collected data (website)

Our website host (Cloudflare Pages) may log standard server data including IP addresses and browser types for security and uptime monitoring. This data is not linked to any personal profile and is governed by Cloudflare's Privacy Policy.

We do not use Google Analytics, Meta Pixel, or any other third-party tracking or advertising tools on any QuestMe page.

3. How we use your information

We use parent/guardian information only to:

We do not use your information for advertising, profiling, or sharing with any third party. We will never sell your data.

4. Legal basis for processing (Australian Privacy Act 1988)

We collect and process your personal information under the Australian Privacy Act 1988 and the 13 Australian Privacy Principles (APPs). The legal basis for processing is:

We are aware of the forthcoming Children's Online Privacy Code (expected to be in force by December 2026 under the Online Safety Act 2021). We have designed QuestMe from the ground up to collect no child data, which we believe places us well within those requirements. We will review and update this policy when the Code is finalised.

5. How we store your data

Parent/guardian sign-up data is stored in two places:

We do not use any Australian-hosted database or cloud storage at this stage. No child data is sent to any server, anywhere.

6. Your rights

Under Australian privacy law, you have the right to:

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

If you believe we have not handled your personal information appropriately, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Cookies and local storage

We do not use advertising or tracking cookies.

The QuestMe app uses browser localStorage (not cookies) to save quiz progress, streaks, and wrong-answer history on the child's device. This data never leaves the device and is not accessible to us. It can be cleared at any time by clearing browser data.

8. Third-party services

No other third-party services are used. No Meta, Google Analytics, TikTok Pixel, or similar advertising infrastructure appears on any QuestMe page.

9. Children's privacy — our commitment

QuestMe is designed for children but our service relationship is entirely with the parent or guardian. We have specifically built QuestMe so that:

This design is intentional and reflects our commitment to children's safety and privacy as a core product principle, not an afterthought.

11. Contact us

If you have any questions about this Privacy Policy or how we handle data, please reach out:

📧 access@questme.com.au
QuestMe™ · NSW, Australia

We're a small, independent product. You're emailing a real person — usually within 24 hours.